Reference

dingdong77 Privacy Policy For Your Account

Clear answers about your data sit at the centre of the dingdong77 Privacy Policy.

Account dataWallet recordsCookie choicesAccess requests

How This Privacy Policy Applies

dingdong77 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy covers data linked to your dingdong77 account, including your phone verification record, sign-in activity, device details, support messages and payment references. If you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we receive the transaction status and reference needed to

1
match your account, not your wallet password. We use these records to provide access, check account security, resolve wallet status questions and meet legal duties where local law permits. We do not treat a payment reference as permission to use unrelated personal data. The policy applies
2
when you open the account, browse the lobby, contact account help or request a data change. Please read the current wording before continuing, because access and eligibility depends on local law.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Three Ways To Ask About Privacy

A clear contact route helps when you need to understand or change your personal data. Start from the account help path shown after login, or use the support route beside the cashier when your question concerns DANA, OVO, GoPay, QRIS or a bank reference. Include your account phone number and the exact request so we can locate the correct record without asking for your wallet password.

Team online

Account help

Use the signed-in account help route to ask what personal data we hold, why it is used, or which account step created the record.

Cashier privacy path

For wallet or transfer records, contact the support path beside the cashier and include the DANA, QRIS or bank reference shown on your receipt.

Access request

Request a copy, correction or deletion review through support; we may verify your phone before changing account data or discussing private records.

DATA PRACTICES

Six Practical Privacy Commitments

Our privacy process follows the actions you take rather than collecting a broad profile without purpose.

Account data

We collect details needed to open and maintain your account, including phone verification and sign-in records, so we can identify the correct account during access requests.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account records are used to match status and receipts; we do not ask for your wallet password.

Cookies and storage

Cookies or browser storage can retain session settings and device preferences. Clearing them may sign you out, while your account records remain subject to this Privacy Policy.

Account security

Phone verification and sign-in checks help us detect unusual access. Never share a one-time code, and contact account help if your device or number changes.

Retention periods

We keep account, support and payment references only for the period needed for service records, security checks and legal duties, then remove or restrict them where required.

Change requests

You can ask us to access, correct or delete eligible data through support. We verify ownership first and explain any record we must retain under local law.

Privacy Policy Questions Before Account Access

These answers address the searches we hear most often about the dingdong77 Privacy Policy. They cover account creation, Indonesian wallet references, browser behaviour, phone verification and requests to see or change personal data. If your situation is not listed, use the account help path with the smallest useful detail, and we will direct the request to the right record.

It covers account details, phone verification, sign-in activity, device and browser data, support messages, cookies, and payment references connected with DANA, OVO, GoPay, QRIS or bank transfers.

Phone verification helps us link access to the correct account, protect sign-in activity and process privacy requests safely. We may ask you to verify ownership before discussing or changing personal data.

No. We use transaction status and reference details to match a DANA or QRIS payment with your account. Your wallet password and one-time code should remain private and must not be shared with support.

Yes, you can request access through the account help path. Include your account phone number and request details; we verify ownership, locate relevant records and explain any lawful restriction.

Send a correction request through support with the affected account detail. We may complete phone verification before making a change, then confirm whether the correction is applied or needs additional evidence.

Cookies or browser storage can keep a session, device preference or language setting. You can clear them in your browser settings, but you may need to sign in and verify again.

You can ask support to delete eligible personal data. We first verify ownership and explain records that must remain for security, payment matching or legal duties where local law permits.

dingdong77 Privacy Policy For Your Account

Three Ways To Ask About Privacy

Account help

Cashier privacy path

Access request

Six Practical Privacy Commitments

Account data

Payment references

Cookies and storage

Account security

Retention periods

Change requests

Privacy Policy Questions Before Account Access

01 What does the dingdong77 Privacy Policy cover?

02 Why does dingdong77 need phone verification?

03 Does the Privacy Policy store my DANA or QRIS password?

04 Can I ask dingdong77 for a copy of my data?

05 How do I correct personal data in this Privacy Policy?

06 How do cookies affect my dingdong77 account?

07 Where local law permits, can I request deletion?

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